Susan Kare: How I Designed the Original Apple Mac Icons
Susan Kare discusses her pioneering work designing icons and fonts for the original Apple Macintosh, sharing design principles focused on simplicity and metaphor, along with advice from influential figures like Paul Rand that shaped her career in digital design.
Summary
Susan Kare, an art school graduate with no computer background, was hired by Apple in the early 1980s to design icons and typefaces for the Macintosh computer. She describes her unconventional path to the role, including preparing sample bitmap graphics on graph paper for her interview and discovering that her interview notebook eventually became part of MoMA's permanent collection.
Kare emphasizes several core design principles that guided her work. She was inspired by Paul Rand's philosophy to focus on making things meaningful and memorable, with form following from good ideas. Working within constraints—specifically 16x16 black-and-white pixels initially—she developed the Chicago font and created the first Macintosh icons. She explains the importance of using simple details that allow universal recognition and personal projection, citing Scott McCloud's principle that simpler designs are more universally understood than overly detailed ones.
The transcript covers specific design decisions, such as creating the Happy Mac boot screen icon, designing proportionally-spaced fonts (New York, Geneva, and ransom fonts), and developing the Command key symbol (the cloverleaf feature) after Steve Jobs rejected using multiple apples in the menu. She describes collaboration with Bill Atkinson on MacPaint and reflects on mistakes, including the bomb icon for system failure that alarmed users who feared their computers would explode.
Kare then discusses her career beyond Apple, including work at Microsoft on Windows 3.0 with 16 colors, projects with Facebook's virtual gift shop, Pinterest, General Magic, and various logo design work. Throughout, she integrates advice from mentors and colleagues: Paul Rand's insistence on discipline and meaning in design; Daniel Nord's principle of 'show don't tell'; Alan Kay's observation about proportionally-spaced fonts; and her father's realistic perspective on fundraising and business challenges.
The presentation concludes with reflections on startup culture, team dynamics at Apple (where everyone kept sleeping bags in their cubes), and lessons about iteration, showing multiple options rather than single concepts, and the importance of simplicity in visual design that can endure over time.
Key Insights
- Kare discovered that using simple, minimal details in icon design allows people to project themselves onto the image more universally, whereas highly detailed faces look like specific individuals, citing Scott McCloud's principle about how less detail increases universality
- The bomb icon Kare created for system failure was intended as a joke that no one would see, but an actual Apple customer called the support line worried her computer would explode, demonstrating unintended consequences of design choices
- When Steve Jobs rejected the use of multiple apples in dropdown menus as disrespectful to the company logo, Kare researched and discovered the Command key symbol (cloverleaf feature) in a library, which unexpectedly turned out to be based on a 1200 AD castle's appearance when viewed from above
- Kare's work on Facebook's virtual gift shop revealed that cute designs (teddy bears, hearts, penguins, kiss marks) consistently outsold expensive-looking items like diamond earrings and Rolexes, with penguins being particularly successful across multiple limited editions
- Paul Rand advised that when designing logos, designers should try to embed meaning into the product name itself rather than creating arbitrary symbols, as exemplified by how he placed 'next' inside a cube for the NeXT Computer logo
Topics
Transcript
[0:07] Hello, I'm Susan Care and now for something completely different. Um, I've been an iconographer and designer of um, worked on a lot of tech projects and I want to talk about a tech startup I worked for when even though the Macintosh group was part of Apple, but I think a lot of the experiences resonate with some of the [0:39] um, topics that I've heard here today. So, I've been doing this for a while and love it. Here's a few things that I designed over the years. And it's funny because this was really a north star for the Macintosh group. But when I reread it in the last couple of days, it just kind of…
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