StoryOpinion

FROM BILLIONS TO NOTHING OVERNIGHT

The Diary Of A CEO

Adam Neumann discusses WeWork's dramatic collapse from a $47 billion valuation to near bankruptcy, attributing the failure to his own ego, rapid unmanaged growth, and being forced into a premature IPO. He reflects on stepping down as CEO and claims he got more right than wrong during his tenure, hinting at lessons from the experience.

Summary

In this interview, Adam Neumann, former CEO of WeWork, recounts the company's meteoric rise and catastrophic fall. At its peak in 2019, WeWork was valued at $47 billion with 13,000 employees, but the company hemorrhaged from that position. Neumann describes how the S-1 filing revealed significant losses of $3 billion over three years, along with controversial practices like trademarking the word 'We' and selling it back to the company. When asked directly about what happened, Neumann provides introspection about his own role in the collapse. He explains that as WeWork grew explosively—with valuations reaching $20 billion and expansion into Japan ($5 billion) and China ($5 billion)—his ego grew with it, and he lost sight of the company's original mission. He attributes much of the crisis to being pressured to pursue a public offering before the company was ready. After the failed IPO, Neumann resigned as CEO, though he disputes claims he was fired. He describes feeling 'stabbed in the back' immediately after stepping down. Despite the company's collapse, Neumann maintains a surprisingly positive view of his tenure, claiming he did 'a lot more things right than wrong'—not just marginally, but significantly (95% right versus wrong). He suggests that his experience and the lessons learned from it represent a unique playbook that other founders haven't publicly shared.

Key Insights

  • Neumann claims that WeWork's business grew faster than he could grow as a leader, and that ego began consuming his decision-making as valuations increased across different markets.
  • Neumann attributes the company's forced entry into a public offering as a critical mistake, stating they were pressured to go public before being ready to do so.
  • Neumann disputes being fired as CEO, stating he stepped down 'out of choice,' but immediately felt betrayed afterward, referencing a cryptic lesson about commitment to outcomes.
  • Despite WeWork's collapse, Neumann asserts he accomplished far more correctly than incorrectly during his tenure—approximately 95% right versus wrong—not merely a marginal difference.
  • Neumann suggests that his approach and playbook from the WeWork experience is unique among founders and represents insights he believes other founders have not publicly shared.

Topics

WeWork's valuation collapseCEO ego and leadership failureFailed IPO attemptBusiness growth outpacing management capabilityControversial corporate practicesLeadership lessons and reflection

Transcript

[0:00] I went from 13,000 employees to three employees in [music] one week. >> WeWork was one of the fastest physical growth the world's ever seen, but everything went wrong. We lost everything. >> At 2019, WeWork publicly filed its S-1 company valued at around 47 [music] billion dollars. The S-1 showed some losses, 3 billion in the past 3 years. Also, the S-1 revealed to your CEO that you'd also trademarked the word We and sold it back to the company. >> That's not true. People sometimes think I was fired because the Wall Street Journal said so. Not true. >> I wanted to hear directly from you, like, what happened? >> You really want to go there? >>…

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