We Finally Know Why Beckett Went Offline.
A YouTuber reports on Beckett's official statement explaining that a security issue was discovered during a planned website upgrade, requiring them to take the site down for forensic investigation. The company states no sensitive customer data was compromised, and they plan to rebuild the website from scratch through a phased rollout over several weeks.
Summary
The creator discusses a Friday news dump statement from Beckett addressing why their website went offline on September 9th. According to the official statement, Beckett was already planning a major website upgrade when they discovered security vulnerabilities during the process. Rather than use the term 'hacked,' the company indicated they found unexpected issues requiring a thorough forensic investigation with leading cyber security experts.
The speaker confirms that a website upgrade had been anticipated for some time, noting that Colin and others had previously discussed this initiative. The discovery of these vulnerabilities during the upgrade process forced Beckett to take the platform offline and bring in a specialized security team to examine the entire system.
A key positive point from the statement is that the investigation has not identified evidence of sensitive customer information being compromised. The speaker notes this is significant, though he admits uncertainty about the technical details since cyber security is outside his expertise. He invites IT professionals in the comments to evaluate whether the statement passes scrutiny.
Beckett's statement outlines a phased approach to restoration, prioritizing customer accounts, the online submission center, lookup functions, and pop reports in phase one. Subsequent phases will address the price guide, marketplace, dealer admin reports, and mobile app updates. The speaker notes one concern: the statement doesn't clearly specify when backend data like checklists and set information will be restored, which Adam Gray had mentioned users were concerned about.
The timeline suggests this process will take weeks rather than days, potentially extending into November or beyond. The speaker speculates that the extended delay between the website going down and this statement may have been due to waiting for the cyber security team's approval before making any public announcement. He also explores what improvements a modernized Beckett website might bring, such as integration with Collector's Universe/PSA features like direct offers and vault connectivity.
Key Insights
- The speaker confirms that a major Beckett website upgrade was already planned prior to the security discovery, based on prior conversations with Colin and industry chatter, suggesting the timing of the vulnerability discovery coincided with routine maintenance
- Beckett's statement specifically avoids using the word 'hacked' and frames the issue as a 'security issue,' while acknowledging they found unexpected problems when opening the system for upgrades
- The investigation concluded that no sensitive customer information was impacted, though the speaker expresses some residual uncertainty about whether this is completely definitive or still developing
- The speaker observes that the Beckett website has been described as extremely outdated and poorly maintained, comparing it to a 'Macgyver' construction held together with 'duct tape and coat hangers,' making a complete rebuild understandable
- The phased restoration approach with multiple priorities suggests the full website functionality may not return until November or possibly year-end, requiring users to submit cards manually in the interim
Topics
Transcript
[0:00] Ah, YouTube people, the rare double upload day. Anytime there's a double upload means something uh a little off the rails has gone down. And in this case, we have an update on the Becket website. And given the mystery surrounding this, I figured this was worth recording something quick and and putting it up versus waiting for the uh the Sunday video on this one. So, this just got posted on the Friday news dump. end of day Friday heading into the weekend. Classic time to post stuff like this. Uh I'll I'll you I'm just going to [0:34] leave this up on the screen so you can feel free to read it. I I'll touch on the…
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