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LIU019: Jason Gooley: The Godfather of Programmability

Jason Gooley, known as the Godfather of Programmability, discusses his journey from poverty in Chicago to becoming a Cisco engineer and author, explaining how financial necessity and early passion for technology drove him to obtain certifications like the CCNA and CCIE, and how he's now focused on building community and making certification paths more accessible through initiatives like the CCST exam.

Summary

Jason Gooley shares his remarkable origin story, growing up poor outside Chicago on food stamps and government assistance with frequent evictions and school changes. At age 13, inspired by his best friend's interest in networking, he learned about Cisco certifications and the financial opportunities they offered, including the promise of earning more than the president as a CCIE. This single conversation became his North Star with no backup plan—a pressure similar to an Olympian's singular focus that drove his relentless pursuit of certifications starting with CompTIA A+, CNA, and eventually his goal of the CCNA and CCIE.

Jason's father, despite their poverty, invested $5,500 in a router kit from eBay when Jason was around 14-15, enabling him to build lab environments and pursue his networking passion. He got his CCNA while still in high school, then continued his certifications and eventually landed his dream job at Cisco. However, Jason reflects critically on the intense pressure and isolation of his certification journey—studying in a "dungeon" for extended hours, sacrificing time with family and friends, and creating unnecessary stress by putting his entire life into single goals.

When asked to write a programmability book with another engineer, Jason initially declined, not knowing the subject matter. But his wife's encouragement to "eff it" led him to accept, learning network programmability and automation to write what became the unofficial certification guide for what is now the CCNA Automation exam. This experience taught him that teaching requires breaking down knowledge to help others bypass the suffering he endured.

Jason discusses his two CCIEs and admits he wouldn't pursue the CCDE the same way again, having done so primarily because his employer wanted it rather than from personal desire. He emphasizes that while learning the material was invaluable, the lack of intrinsic motivation made it feel like torture compared to pursuing certifications he genuinely wanted.

On the CCST exam, Jason explains it fills a crucial gap below the CCNA for help desk and IT support roles, covering vendor-agnostic fundamentals like Windows, Mac, Android, networking basics, and practical IT support scenarios. It's more robust than CompTIA A+ for modern IT support while being more accessible than CCNA for entry-level technicians.

Jason emphasizes the importance of community in the certification journey, having formed deep study groups for the CCDE with people like Daniel Dibb and Nick Russo. He recently resigned from ShineOg (Chicago Network Operators Group), which he co-founded, because he realized spreading himself across too many directions diluted his impact. He notes the tension of being a Cisco employee advocating for a vendor-neutral conference when Cisco can no longer sponsor non-internal events.

He reflects on his six-month break from Cisco, during which he focused on writing multiple books and spent an entire summer with his kids for the first time since age 14. His former manager recruited him back to Cisco to build a new role modeled after his approach, suggesting that sometimes leaving enables a more impactful return. Jason addresses the cease-and-desist letter he received for owning cisco.ccie.expert blog and domain, forcing him to rebrand to Jason_Ghoulie across platforms.

Throughout the conversation, Jason stresses that the traditional path isn't the only option—he didn't attend college and kicked out of high school with a GED—but emphasizes that AI and rapid technological change now require everyone to continuously retool themselves regardless of background. He advocates for finding balance between goal-driven focus and maintaining mental health, warning against the isolation and trauma that can come from intense certification studying.

About this episode

Jason Gooley is a longtime member of the Cisco community and author of the latest edition of the CCNA book. Jason joins the show to share his unconventional path from a challenging childhood to technical evangelist and author at Cisco. Together they discuss the importance of community, mental health, and resilience in navigating technical career<a class="excerpt-read-more" href="https://packetpushers.net/podcasts/life-in-uptime/liu019-jason-gooley-the-godfather-of-programmability/" title="ReadLIU019: Jason Gooley: The Godfather of Programmability">... Read more &#187;</a>

Key Insights

  • Jason's best friend told him at age 12-13 that CCNA certification could lead to earning over $250,000 annually and that CCIEs—fewer than 500 in the world—made more than the president, which became his singular driving motivation.
  • Growing up in extreme poverty with frequent evictions and food stamps created psychological pressure that Jason channeled into certification pursuits with no backup plan, similar to an Olympian's singular focus.
  • Jason's father, despite being broke himself, invested $5,500 in a router kit when Jason was 14-15 years old, directly enabling his early technical training and certification journey.
  • Jason intensified his own suffering by placing excessive emphasis on certifications and studying in isolation (in a "dungeon"), which he now recognizes was self-imposed trauma rather than necessary for success.
  • When Jason was rejected from jobs multiple times in his early career despite having superior certifications to existing staff, the barrier was age discrimination and appearance (his long hair), not technical skill.
  • Jason was originally reluctant to write the programmability book and didn't know the subject matter, but accepted after his wife said "eff it," leading him to learn automation and become known as the Godfather of Programmability.
  • Jason passed his CCDE but didn't actually want the certification—his employer wanted it—and he experienced the painful paradox of gaining invaluable knowledge while feeling tortured by lack of intrinsic motivation.
  • The CCST exam was created to fill a gap for help desk and IT support roles that don't require deep networking knowledge but need practical IT fundamentals, positioned between CompTIA A+ and CCNA.
  • Jason emphasized that intense studying pressure doesn't require sacrificing basic self-care like eating regularly or using the bathroom—candidates often create unnecessary suffering by overemphasizing the importance of single goals.
  • Jason resigned from ShineOg, the Chicago Network Operators Group he co-founded, because spreading himself across too many directions diluted his impact and created internal conflicts about vendor sponsorship policies.
  • During Jason's six-month break from Cisco, he spent an entire summer with his kids for the first time since age 14, suggesting that leaving corporate roles can enable personal life improvements even if returning later.
  • Jason received a cease-and-desist letter for owning the domain cisco.ccie.expert because Cisco holds trademarks on both "Cisco" and "CCIE," forcing him to rebrand completely to Jason_Ghoulie across all platforms.

Topics

Career journey and upward mobility through certificationsCCNA and CCIE certification paths and their role in networking careersGrowing up in poverty and financial motivationCertification study habits, mental health, and burnoutCommunity importance in professional developmentCCST exam and entry-level IT support certificationsWriting and education in the tech industryNetwork programmability and automationVendor-neutral vs vendor-specific learningWork-life balance and job satisfactionLeaving and returning to CiscoAlternative paths to traditional college education

Transcript

Every uptime story has that moment when something breaks and everyone looks at you. StatSeeker helps you stay ahead of that moment with 60-second polling, automatic discovery, and deep historical visibility across your entire network. So when issues hit, you already have the answers. Start your free trial at statseeker.com slash uptimestories. Seeker.com slash Uptime Stories. Welcome to Life in Uptime, the show where we talk with the people behind the networks that keep our world connected. I'm Kevin, joined by Alexis. And every week, we sit down with engineers, leaders, and builders in tech to uncover the stories behind their careers, how they started, what they've learned, and where they're headed next. Our goal is simple, to help you…

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