16 ways to increase your AOV faster than you last in bed
Mark discusses 16 strategies to increase average order value (AOV) in e-commerce, divided into pre-purchase tactics (better offers, bundles, order bumps, consumption-based funnels) and post-purchase methods (OTOs/one-time offers, downsells, email/SMS follow-ups). He emphasizes that post-purchase upsells, particularly OTOs positioned after initial purchase, represent the highest AOV contribution opportunity due to price elasticity and customer emotional state.
Summary
Mark presents a comprehensive framework for increasing average order value across two phases: pre-purchase and post-purchase strategies.
Pre-purchase AOV tactics include: (1) Creating better offers through BOGOs, bundles, and quantity discounts rather than selling single products; (2) Adding order bumps at checkout with strategic product recommendations; (3) Leveraging the law of consumption—getting customers to spend more time with content (via VSLs, long-form sales letters, PDPs) before purchase to build trust and increase willingness to spend; (4) In-cart upsells within product pages; (5) Offering multiple shipping speed options with premium expedited choices; (6) Adding tip boxes at checkout; (7) Free gifts with purchase (GWP); (8) Quantity break pricing structures; (9) Subscription options for recurring revenue; (10) Product bundles; (11) Digital product additions to offers.
Post-purchase strategies, which Mark emphasizes generate the highest AOV contribution, include: (1) Post-purchase upsells/OTOs positioned immediately after payment, leveraging maximum price elasticity and emotional state, where products can be priced 10-100X the front-end product; (2) The framework for OTOs involves either "more of the same" upsells (additional quantities) or solving new problems created by the front-end product (e.g., weight loss supplement followed by weight maintenance product); (3) Downsells offering discounted versions of the OTO for customers who decline; (4) Call booking forms to enable outbound sales teams to upsell additional products; (5) UpCart for Shopify post-purchase customization; (6) Email and SMS automations sent immediately after purchase offering additional items at discounts.
Mark stresses that OTOs are most effective on funnel platforms (Funnelish, Checkout Champ) rather than Shopify, and recommends waiting until $1K/day in sales before implementing complex funnel structures unless you have extensive marketing experience. He addresses the balance between direct response aggression and brand preservation, noting that excessive OTO stacking can damage customer perception and increase refund/chargeback rates. He also provides copywriting guidance: OTO VSLs must avoid triggering buyer's remorse by reinforcing the initial purchase decision, building narrative, and explaining how the OTO product solves new problems created by the front-end product.
Key Insights
- One of the most successful direct response offers in history was a 90-minute video sales letter that generated over $150 million in sales, demonstrating that there is no maximum length for sales messages if copy quality is high
- Post-purchase OTOs have price elasticity up to 100X the front-end product price ($50 front-end can support $500+ OTO) because customers are in their most emotional state immediately after payment, having just committed financially and built trust
- The most valuable OTO framework involves designing the front-end product to solve an initial problem while creating a new secondary problem, then using the OTO to solve that newly-created problem (e.g., weight loss supplement creates a weight maintenance problem)
- Consumption curve analysis shows that viewers watching 45 minutes into a 60-minute VSL are specifically the high-intent buyers needing final objection handling, making the extended length valuable for targeting committed customers rather than casual browsers
- A student in Mark's coaching program went from unprofitable to profitable by changing only the offer structure while keeping ads and landing pages identical, demonstrating offer optimization as a high-impact lever separate from traffic changes
Topics
Transcript
[0:01] [Music] [Music] [1:24] What is up legends? It's Mark here and we live, baby. What is going on? In today's live we're going to be talking about 16 ways for you to increase your AOV faster than you last in bed, which that'll be that'll be pretty easy, you know. You got some [ __ ] to work on yourself. Um [1:54] hopefully it's not going to take you out for that. It's good to see y'all, man. Hope you are having a good day. Let me know where you're listening in from around the world. Type it in the chat. Let's get it popping. Let's have a good time. Have some fun. Let's make some money in the…
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