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PSA Card Theft: Former FedEx Driver Raises BIG Questions

Boston Card Hunter

A former FedEx driver discusses the PSA card theft incident, explaining standard pickup procedures, security measures, and highlighting that a 60-90 minute break and unlocked truck are highly unusual deviations from normal protocol. He indicates that modern FedEx trucks use RFID technology for automatic locking, making it difficult to leave a vehicle unlocked unintentionally.

Summary

The interview features a former FedEx driver (referred to as 'Bob') discussing the recent theft of approximately 6,400+ graded sports cards worth over $1 million from a PSA shipment. The conversation covers multiple aspects of FedEx operations:

Pickup Procedures: Bob explains that loading two pallets of packages typically takes 10 minutes maximum, with packages scanned immediately upon pickup to establish custody. He clarifies that custody is formally taken when the final package at a stop is scanned, not necessarily when items are physically loaded. For a major customer like PSA, a single pickup would likely fill the truck, requiring the driver to return directly to the distribution center.

Driver Knowledge: Bob confirms that regular pickup and delivery drivers would know the value and nature of goods from frequent visits to the same locations, reading labels, and recognizing customers like PSA. This means the driver would likely have known these were valuable sports cards.

Security Measures: Contrary to expectations, Bob reveals that FedEx drivers receive no special training for high-value shipments beyond standard insurance protocols. He describes RFID wristband technology that automatically locks truck doors when closed, stating this technology existed 10 years ago. Modern trucks at his facility used this system, though perhaps 10% of older trucks still used manual key locks. He emphasizes that in his entire career, he never left a truck unlocked and never took a break longer than 30 minutes, usually while eating at a restaurant.

The Unusual Break: Bob states that a 60-90 minute break is extremely unusual and would typically trigger management investigation, as they monitor scanning patterns throughout the day. He speculates this could indicate a personal emergency, family issue, or going off-duty to handle personal business.

Truck Security: Bob notes there are no cameras on FedEx trucks themselves, though PSA's receiving dock likely has security cameras. GPS data is available through package scanners, recording delivery coordinates, but not real-time vehicle tracking.

Investigation: He explains that major thefts involve FedEx's internal security department alongside law enforcement, with the FBI reportedly taking over this investigation. For individual package thefts, the process is minimal—just reporting weeks later with minimal follow-up.

Theft Liquidation: Both speakers discuss the difficulty of selling the stolen cards, noting that serialized cards can be tracked, though unscrupulous sellers might attempt sales through international card shows or by cracking slabs to sell raw cards.

Key Insights

  • Modern FedEx trucks use RFID wristband technology that automatically locks doors when closed, making it very difficult to accidentally leave a truck unlocked, though perhaps 10% of older trucks still use manual key locks
  • Custody of a shipment is formally established when the final package at a pickup stop is scanned, not when scanning begins, meaning custody could be taken before all items are physically loaded on the truck
  • Regular FedEx drivers would know the contents and value of shipments from frequent visits to the same customer locations, reading labels, and observing what businesses receive and ship
  • A 60-90 minute break during a delivery shift is extremely unusual and would typically trigger management investigation, as supervisors monitor scanning patterns and gaps throughout the day
  • FedEx trucks have no cameras installed either inside or outside the vehicle, meaning footage of the theft could only come from PSA's facilities or nearby businesses

Topics

FedEx pickup procedures and custody establishmentRFID automatic locking technology vs manual key systemsDriver familiarity with high-value shipmentsLack of specialized security training for valuable goodsUnusually long 60-90 minute break during deliveryAbsence of truck cameras and limited GPS trackingInvestigation procedures for major theftsChallenges in liquidating stolen graded cardsManagement monitoring of driver scanning patterns

Transcript

[0:00] We're about to hear from a former FedEx driver who's employed by FedEx. He's going to talk to us about this 60 to 90 minute break that happened during the PSA FedEx theft. He's going to talk about how you can actually lock and unlock doors. There's actually some technology that makes it very difficult to leave them unlocked. We're going to get into a lot of things. So, here we go. All right. I got Bob. His name's not Bob, but that's what I'm calling him. Former FedEx employee. He did both ground and express. He's going to help me unpack what happened with the FedEx [0:30] PSA theft. Welcome, man. Nice to have you. >> Thanks, Max.…

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